Operated by Nexus Systems — ABN: 87 716 389 234.
30-day money-back guarantee
We offer a 30-day money-back guarantee on all purchases made through the Service. If you're not satisfied with your purchase, you can request a full refund within 30 days of the order date.
How to request a refund
All orders are processed by our payment provider, Paddle.com Market Ltd, who acts as the Merchant of Record for our sales. Refund requests are handled by Paddle.
To request a refund:
- Visit paddle.net and enter the email address you used at checkout to manage your order.
- Or email us at nexus.systems.au@gmail.com with your order details and we will help arrange the refund with Paddle.
Subscriptions
You can cancel a subscription at any time via the customer portal (linked from your order receipt) or by contacting us. On cancellation, your subscription remains active until the end of the current billing period, after which it will not renew. Refunds for subscription renewals may be requested within 30 days of the renewal charge under the money-back guarantee above.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Competition and Consumer Act 2010 (Cth) or the Australian Consumer Law that cannot lawfully be excluded. Where the Service fails to comply with a non-excludable consumer guarantee, you are entitled to the remedies required by law.
Contact
Questions about refunds? Email nexus.systems.au@gmail.com.